30-day return window
Requests must be submitted within 30 days of purchase. Items should be new and unused unless the issue is damage, a defect, a wrong item, or another verified order problem.
ORDER HELP
Returns, refunds & cancellations.
Eligible paid orders may be returned within 30 days of purchase. Start with the online request below so the order, item, reason, and condition can be reviewed before anything is sent back.
Refund terms
Approved refunds go back to the original payment method. There is no restocking fee. Refund processing begins after the return is reviewed and may take up to 7 days.
Return instructions
Returns are handled by mail. The customer is responsible for return shipping unless support provides different instructions for a verified order issue. Exchanges are not currently offered.
Check a refund or cancel an unpaid checkout
Your private order page shows verified refund updates and lets you cancel an unpaid checkout. For a completed or processing payment, use the form above so the order can be reviewed.
Contact order support